Privacy Policy

SincereTutors values both our tutor’s and client’s privacy and treats the personal information provided with confidentiality and respect. The notice provided describes our privacy policy. By visiting SincereTutors, you are endorsing the practices described in this policy.

Confidentiality

SincereTutors will not rent, sell, or share personal information about you with anyone except to provide products or services you have requested. SincereTutors will not publicly reveal any private information such as NRIC, uploaded certifications, handphone number, or full addresses, to anyone except when necessary in providing the services to the persons described below:

Client

A client is a person who makes a request for a tutor with SincereTutors.

The information provided by the client with regards to the tuition information (location, subject, lesson frequency, other information excluding personal information) may be broadcasted to tutors to fulfil the search for a tutor.

Only after the lesson has been confirmed with a tutor who has accepted the job, will SincereTutors reveal the full address and contact number of the client.

Tutor

A tutor is a person who registers with SincereTutors for tuition assigments.

The general information relevant to tuition assignments such as your qualifications, gender, experience and other information may be revealed to clients to facilitate the selection process. Personal information such as your contact number, full name of NRIC will not be revealed to clients until the lesson has been confirmed.

Computer Information

Being a web-based platform, SincereTutors will collect personal information when a client or tutor registers with us. SincereTutors may receive and record information on our server logs from your browser, including but not limited to, your IP address, session ID, the pages you visited and the time these pages were visited. This information may be used for research or to improve the user’s experience.

Legal Disclaimer

Although best efforts are undertaken to protect the privacy of our clients and tutors, in the case whereby a legal authority requires SincereTutors to disclose personal information, SincereTutors will comply.

Assignment Application System

The Assignment Application System which SincereTutors uses requires the verification of phone number and date of birth of a tutor to access. Upon successful access, the tutor’s occupational, educational and experience details will be shown. By accessing our system, and by registering as a tutor, you agree to grant access and display of your tutoring information through this method. Tutors are highly encouraged to keep their Date of Birth confidential from other tutors to prevent any possible sabotage or foul play despite the unlikelihood of such an event happening.

Changes To This Privacy Policy

This policy may be updated or changed without prior notice.

If you have any questions regarding our privacy policy, you may contact us via our contactus@sinceretutors.sg

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