FAQs For Parents/Students

You may register for a tuition teacher by taking 1-2 minutes to fill up our simple form here. Or alternatively, you may contact us at +65 84050353 or contactus@sinceretutors.sg .

We have 3 main types of tutors available, Undergraduate Tutors, Full-Time Tutors and EX/Current MOE Teachers. More details and information about these tutors may be found at the following link .

Yes we do provide trial lessons. These trial lessons are chargable on a per-lesson basis. If you decide not to continue with a tutor after the trial lesson, you will only be required to pay the fees incurred for the 1st lesson.

If the tutor arranged for you is not suitable, MindFlex will be happy to arrange an immediate change of tutor for you are satisfied with the tuition services offered by the tutor. However, these cases are rare as SincereTutors only arranges top-quality tutors to ensure that our clients are satisfied.

Upon arrangement of the first lesson between yourself and the tutor, you will be required to pay 50% of the first month’s fee to confirm the booking slot.

Upon completion of 2 weeks of lessons (or otherwise stated in the Confirmation Note) with the tutor, the you are required to make payment for the 2 weeks of lesson fees within 3 business days to SincereTutors.

This payment may be made via bank transfer or credit card. 

In the case that a reschedule of the first lesson is necessary, you will be required for inform us at least 12 hours in advance. If this condition is not met, you will be liable for 50% of the first lessons fees in compensation of the tutor’s time and transport costs.

Please feel free to contact us at +65 84050353 or contactus@sinceretutors.sg if you have any further questions or feedback. Thank you.

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